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Terms and Conditions

Please read the following terms carefully as use of the rewards.rac.co.uk Site means that you agree to them.

If you do not agree to these terms, you must not use this Site.

USE OF THIS SITE

The rights in the designs, pictures, logos, photographs and content of this Site are owned by or licensed to RAC Motoring Services (RAC). They are protected by copyright, trademarks and other intellectual property rights. All such rights are reserved. You may not copy, reproduce, modify, distribute, republish, display, post or transmit any part of this Site without the written permission of RAC. You may view or print individual pages only for your own personal use.

If you print off, copy or download any part of our Site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

WHO MAY USE THIS SITE

This Site and the RAC Rewards benefits are only offered to and may only be accepted and used by current RAC Breakdown or Car Insurance customers. If you cease to be an RAC Breakdown or Car Insurance customer, you will no longer be eligible to use the Site and accept RAC Rewards benefits and you cannot acquire any new RAC Rewards benefits after you cease being an RAC Breakdown or Car Insurance customer.

The RAC Rewards benefits and information about them are for your own use only. You are not entitled to copy or distribute the information on this Site for any other purpose, including publication or re-publication in any format, whether for commercial or private use.

You must not use the Site if you, or we, are not permitted to do so under any relevant laws and regulations.

You must not allow any other person to use the Site or acquire any RAC Rewards benefits on your behalf.

Not all RAC Rewards benefits are available in all places and to all customers at all times. You should check to ensure that the RAC Rewards benefits are suitable for you, your circumstances and your location.

We may change the content, services, offers and RAC Rewards benefits offered on the Site at any time and without prior notice. We may also change these Terms.

LIABILITY

We try to ensure the accuracy of all of the content. However, we do not accept any liability for the use made by you of the content. The content of this Site should only be used for information purposes and you should not rely on it to make (or refrain from making) any decision or take (or refrain from taking) any action.

The Site is for your personal use and is not to be used for any commercial purpose. As a result, neither MLP nor RAC is liable for, in any circumstances, your loss of profits. Neither MLP nor RAC shall be liable for any loss including wasted expenditure, corruption or destruction of data unless the loss results from something RAC has done wrong.

The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our Site is accurate, complete or up to date.

Neither MLP nor RAC is liable for any damages or losses (including but not limited to loss of profit, loss of business, business interruption or loss of business opportunity) resulting from your inability to use this Site.

Save that neither MLP nor RAC exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

When we give links to Providers and other websites, we do it for information purposes only. We’re not responsible for the content of any other websites or pages linked from or to this site, and we haven’t verified the content of any sites we link to. If you follow links to any other websites or pages, this is at your own risk, and we won’t be responsible or liable for any damage or loss that may occur.
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our Site.

CONTENT AND ADVERTISEMENTS

This Site also provides links to and content from other Internet sites and resources. Because neither MLP nor RAC has no control over these sites and resources, you acknowledge and agree that neither MLP nor RAC is not responsible for the availability of these external sites or resources and does not endorse and is not responsible for any content, advertising products, services or other materials on or available from these sites or resources.

DATA PROTECTION AND PRIVACY

Any details which you provide to us from which we can identify you are held and processed in accordance with our privacy policy. You can find our Site Cookie Policy here and our Privacy Policy here.

CHANGES TO THE TERMS

MLP or RAC may change the Site or these terms at any time. If you use the Site after MLP has changed the terms you will be bound by the new terms.

SUSPENSION OR WITHDRAW

No guarantee is given that the Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Neither MLP nor RAC will not be responsible to you if we are unable to provide the Site for any reason beyond our control

TRANSFER

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

VIRUSES

We do not guarantee that our Site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

10. LINKING

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Site in any website that is not owned by you.

Our Site must not be framed on any other site, nor may you create a link to any part of our Site other than the home page.

We reserve the right to withdraw linking permission without notice.

ACCOUNT DETAILS

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you is using your user identification code to access this platform, you must promptly notify us at membership@rac.co.uk.

GOVERNING LAW AND JURISDICTION

These terms and your use of this Site are governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the Courts of England and Wales.

The Promoter of this RAC Rewards Site is RAC Motoring Services (RAC) whose registered office is at RAC House, Brockhurst Crescent, Walsall, WS5 4AW

This Site is administrated and hosted by The Marketing Lounge Partnership (MLP), whose registered office is at The Cow Shed, Walnut Tree Farm, Lower Stretton, Cheshire, WA4 4PG, on behalf of RAC.

CONTACTING US ABOUT RAC REWARDS

If you have a question about an RAC Rewards benefit, you may contact the MLP Customer Services team here. Please note MLP’s operating hours are Monday to Friday, from 9am to 5.30pm.

MLP cannot assist with any queries specifically associated with your RAC policy or cover and in such instances, you should contact RAC directly via rac.co.uk/contact-us.